Abstract
This IDC study highlights the results of the third annual Enterprise VoIP
Survey conducted by IDC in conjunction with InfoWorld magazine. Completed in
June 2006, this was a Web-based survey of readers of InfoWorld, all of whom
were located in the United States. This study focuses on those questions
regarding the buying behaviors and customer perceptions of U.S. enterprises
that have already adopted, are considering adopting, or do not plan to adopt
VoIP as on-premise equipment or hosted services.
"Based on this year's survey results, IDC saw the increasing market profile of
the strategic use of converged applications that are driving future network
investments, open source solutions being adopted, and which hardware and
software VoIP models make the most logical fit into new network architectures,"
states Nora Freedman, a research analyst in the Enterprise Networks group. "IDC
believes that this reflects how the market continues to move its focus beyond
the initial cost-centric issues we saw in past years."