Abstract
This IDC study examines the state of adoption of human capital management (HCM)
solutions within Canadian professional services small to medium-sized
businesses (SMBs, or those 10-999 employees). IDC Canada examines firms' HCM
perceptions and provides valuable insight, prediction, and prescription for HCM
vendors selling to Canadian professional services SMBs.
"IT vendors will not be able to convert their HCM offerings into revenue from
the SMB market unless they can transform a buyer' s latent HCM pain into a
vision of a solution." - Ricky Mak, associate analyst, Customer Segments
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