Abstract
This IDC Buyer Case Study examines how document solutions are being used in the
Singapore operations of a United States-based (engineering and construction)
oil and gas services company. What prompted it to look to document solutions,
how have document solutions helped, and what more can be done to improve the
net returns of implementing document solutions? This study will examine how
document solutions are helping the company to significantly improve workflow
processes and collaboration, and to better meet customers' needs.