Abstract
This IDC study presents a five-year forecast for the Australia IT services
market within eight key vertical markets. It highlights end-user trends
occurring in the IT services space and examines the primary business drivers
within the key vertical segments, providing areas of focus for IT SPs when
targeting particular industry segments.
"The traditional IT services companies in Australia are faced with a series of
changing conditions that are impacting their ability to sustain healthy growth
in the coming years - these include increased customer use of discrete IT
services, reduced average size of deals, continued downward price pressures,
and offshore service delivery. In this environment, as particular market
segments continue to evolve and mature, IDC believes that there are ample
opportunities for providers to tailor their solutions to specific market
segments," says Margaret Banaghan, research manager, IT Services, IDC Australia.
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