Canadian Financial Services 2007 Vendor Analysis

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
• Situation Overview
  • Financial Sector Services Opportunity
    • Canada' s Financial Sector Represents a Significant Portion of Total Services Spending
    • Figure: Canada Financial Services Opportunity, 2007
    • Higher Proportion of Innovators and Early Adopters
    • Figure: Position of Financial Sector Firms on the "Technology Adoption Life Cycle" Curve
    • Differences in Adoption Stages Among Financial Markets, Retail Banks, Insurance and Credit Unions
    • Steady Growth in the Financial Sector
    • Figure: Canada Financial Sector Spending on Services, 2007-2011 (C$M)
    • The Financial Sector Continues to Attract Competitors
    • Figure: Canada Financial Sector Services Provider Revenue, 2006
    • Who' s Winning? Where? How Much?
    • Table: Canada Financial Sector Services Leaders, 2006 (C$M)
  • Top 3 Vendor Profiles
    • IBM Global Services
      • Year in Review
      • Financial Services Offering
      • Table: Selection of IBM' s Financial Sector Solutions
      • Financial Services Customers
      • Table: Partial List of IBM Global Services' Canada Financial Services Clients
      • SWOT Analysis
        • Strengths
        • Weaknesses
        • Opportunities
        • Threats
    • CGI Group
      • Year in Review
      • Financial Services Offering
      • Table: Selection of CGI' s Financial Sector Solutions
      • Financial Customers
      • Table: Partial List of CGI' s Canada Financial Services Clients
      • SWOT Analysis
        • Strengths
        • Weaknesses
        • Opportunities
        • Threats
    • HP
      • Year in Review
      • Financial Services Offering
      • Table: Selection of HP' s Financial Sector Solutions
      • Financial Customers
      • Table: Partial List of HP' s Canada Financial Services Clients
      • SWOT Analysis
        • Strengths
        • Weaknesses
        • Opportunities
        • Threats
• Future Outlook
  • Market Trends
    • ITO and BPO Will Represent the Greatest Sources of Spending
    • Figure: Canada Financial Services Spending by Expenditure Type, 2007-2011 (C$M)
    • The Majority of Spending Will Continue to Come from Banks
    • Figure: Canada Financial Sector Spending by Type of Financial Firm, 2011
    • Financial Sector Clients Will Continue to Favor Vendors with Which They Have Had Prior Relationship
    • Most Financial Sector Firms' Spending Will Continue to Come from Ontario
    • Figure: Canada Financial Sector Spending by Region, 2011
• Essential Guidance
  • Advice to Vendors
    • Use Financial Subsegment Specific Solutions to Target This Sector
    • Figure: Canada Financial Services Technology Arc - Spending Priorities
    • Target Financial Services Firms with Application Management
    • Focus on Cost or Transformational Differentiation to Defend Against Indian Vendors
    • Invest in Financial Centers of Excellence to Improve the Client Experience
    • New Software Entrants Should Align with an Entrenched Vendor
    • Invest in R&D
    • Focus on ITO and BPO Services
• Learn More
  • Definitions
  • Related Research
    • Other Sources
  • Appendix
  • Figure: Organizations' Current and Expected State of IT Infrastructure Library
  • Figure: Organizations' Expectations for Using Voice and/or Video over IP
  • Figure: Financial Services Organizations' Funding/Implementation of Packaged SOA Status
  • Figure: Big 5 and Other Banks' Expectations for IT Infrastructure Library Adoption
  • Figure: Difference in State of ITIL Adoption Among Financial Markets and Insurance Companies
  • Synopsis