New Zealand Outsourcing: Market Developments 2007

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
• Situation Overview
  • Demand Evolution
  • Figure: The Evolution of Supplier Models
  • Contract and Demand Analysis
  • Figure: Demand for Outsourcing Services
  • Figure: Installed Base of Outsourcing Services, 2005-2006
  • Figure: Perceived Benefits of Outsourcing, 2007
  • Figure: Perceived Risks of Outsourcing, 2007
• Future Outlook
  • Traditional Services Updates
  • Table: New Zealand Outsourcing Services, 2007-2011 (NZ$M)
  • Emerging Services Updates
    • Business Process Outsourcing
    • Figure: Use of Business Processing Outsourcing Services, 2006
    • Utility Services
    • Offshore Service Delivery
  • Global Delivery Index
  • Table: Global Delivery Index Comparative Criteria
  • Table: Global Delivery Index Point System
  • Figure: Asia/Pacific Global Delivery Index Top 10, 2007
  • Figure: Asia/Pacific Global Delivery Index Top 10, 2011
• Essential Guidance
  • Outsourcing Predictions
• Learn More
  • Related Research
  • Synopsis