Western Europe Vertical Market CRM Applications Spending, Forecast 2006-2011

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
    • Exchange Rates
    • Table: Key Exchange Rate Information
  • Definitions
    • CRM Applications
    • Packaged Software Revenue
    • Vertical Markets
    • Table: European Vertical Markets According to NACE Rev.1.: Group-Level Classification
• Situation Overview
• Figure: Western Europe CRM Applications Revenue by Vertical Market, 2006
• Table: Western Europe CRM Applications Revenue by Vertical Market and Country, 2006 ($M)
• Figure: Western Europe CRM Applications Revenue, Breakdown by Vertical Market by Country, 2006 ($M)
• Future Outlook
  • Forecast and Assumptions
  • Table: Key Forecast Assumptions for Western European Vertical Markets CRM Applications Spending, 2007-2011
    • Growth Dynamics by Vertical Market
    • Table: Western Europe CRM Applications Revenue by Vertical Market, 2006-2011 ($M)
    • Figure: Western Europe CRM Applications Revenue Breakdown by Vertical Market, 2006 Versus 2011 ($M)
      • Manufacturing
      • Transport
      • Communications
      • Utilities
      • Retail and Wholesale
      • Financial Services
      • Business Services
      • Government
      • Healthcare and Education
    • Vertical Growth Dynamics by Country
    • Table: U.K. CRM Applications Revenue by Vertical Market, 2006-2011 ($M)
    • Figure: U.K. CRM Applications Revenue by Vertical Market, 2007 and 2011 ($M)
    • Table: Germany CRM Applications Revenue by Vertical Market, 2006-2011 ($M)
    • Figure: Germany CRM Applications Revenue by Vertical Market, 2007 and 2011 ($M)
    • Table: France CRM Applications Revenue by Vertical Market, 2006-2011 ($M)
    • Figure: France CRM Applications Revenue by Vertical Market, 2007 and 2011 ($M)
    • Table: Italy CRM Applications Revenue by Vertical Market, 2006-2011 ($M)
    • Figure: Italy CRM Applications Revenue by Vertical Market, 2007 and 2011 ($M)
    • Table: Spain CRM Applications Revenue by Vertical Market, 2006-2011 ($M)
    • Figure: Spain CRM Applications Revenue by Vertical Market, 2007 and 2011 ($M)
    • Table: Rest of Western Europe CRM Applications Revenue by Vertical Market, 2006-2011 ($M)
    • Figure: Rest of Western Europe CRM Applications Revenue by Vertical Market, 2007 and 2011 ($M)
  • Market Context
  • Figure: Western Europe CRM Applications Revenue, 2005-2011: Comparison of December 2006 and September 2007 Forecasts ($M)
  • Table: Western Europe CRM Applications Revenue, 2005-2011: Comparison of December 2006 and September 2007 Forecasts ($M and €M)
  • Table: Western Europe CRM Applications Revenue Split by Vertical Market, 2006-2010: Comparison of December 2006 and September 2007 Forecasts
• Essential Guidance
• Learn More
  • Related Research
  • Synopsis