Comprehensive Offering and Domain Expertise in BPM Lead Customers to Lombardi

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
• Situation Overview
  • Lombardi Background
    • Leadership
    • Products
    • Figure: Lombardi Teamworks 6 Tools and Roles
  • Aflac
    • Evolving from Integration to Real-time Processes
    • Open Architecture, Database Orientation Point to Lombardi
    • Two Project Implementations Begin Small
  • A Fortune 100 Midwestern Bank
    • Loan Process Exam Triggers BPM Adoption
    • Rigorous Vendor Selection Included Proof of Concept
    • Visibility and Metadata Gave Lombardi the Edge
    • POC and POT Yield Final Selection
    • Procurement - Lengthiest Stage of Purchase
    • Onboarding Selected for Pilot Project
    • Next Steps
  • Church of Latter Day Saints
    • Mission: Digitizing Genealogical Resources
    • Workflow or BPM?
    • Implementation
  • Lance Armstrong Foundation
    • Mission: Manage Explosive Growth and Implement Financial Controls
    • Vendor Location, Pricing Tilt Selection
    • No Surprises, No Crisis
    • Cost Avoidance, Growth Management, Operational Efficiency Improvement
  • Lee Memorial Health Systems
    • Green Screen Migration and Employee Onboarding Were First Projects
    • Onboarding Project Reduced Time from 8 Hours to 15 Minutes
    • Offboarding, Scheduling, Supply Chain Apps Being Developed
• Future Outlook
• Essential Guidance
  • Marketing and Presentations Are Clues to Vendor Responsiveness
  • Start Simple
  • Know What Your Process Should Be Before You Begin to Automate It
  • Make Sure Team Involved in Process Automation Project Has Authority to Make Decisions
  • Adopt Process Orientation, Then Analyze Your Processes
  • Look for Flexibility and Reusability
  • Look for Completeness of a Solution
• Learn More
  • Related Research
  • Synopsis