Abstract
This study examines the state of adoption of leading-edge technologies in the
Canadian midmarket and analyzes perceptions of these technologies and their
ability to create operational efficiency. This document provides valuable
insight, prediction, and prescription for both vendors and end users.
"Virtualization and CRM projects are top of mind for SMBs, and peer influence
and channel partners will be the key routes for vendors to take in order to tap
into these opportunities. " - Ricky Mak, analyst, SMB and Channels research,
IDC Canada.
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