2007 Canadian SMB Technology Trends and Opportunities

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
• Situation Overview
  • ICT Critical for Canadian Businesses
  • Figure: Managing ICT Operating Expenses A Top Priority
  • Figure: Software Still Seen as Most Critical Area of ICT Investment
  • Figure: Wireless Networking Projects are Most Common Among Midmarket Firms
    • Vendor Advice on ICT Does Not Equate to Purchase Influence
    • Figure: Midmarket Firms Seek Advice from Vendors More Frequently than Medium-Size Firms
    • Figure: Vendors Have Modest Impact on IT Purchase Decisions by Medium-Size Firms
    • Figure: Midmarket Firms More Averse to Vendor Influence on IT Purchases
• Future Outlook
  • Mobile Computing and CRM Have the Strongest Impact on Operational Efficiency
  • Figure: Mobile Computing Devices, CRM, and BI Are Expected to Improve Operational Efficiencies for Medium Sized Firms
  • Figure: Value of Mobile Computing Devices is Apparent Throughout All Company Sizes
  • Figure: CRM Impact Lags in Midmarket Segment
  • Figure: BA/BI Perceptions are Similar Across Size Segments
    • Virtualization and Consolidation Are Leading Opportunities in the Medium-Sized Market
    • Figure: Virtualization, Systems Management Software, and VoIP are Top Opportunities
    • Figure: Storage Consolidation/Virtualization Interest is High in Medium and Midmarket Firms
    • Figure: Server Consolidation/Virtualization Interest High Among Midmarket Firms
    • Figure: Systems Management Software Receives Strong Consideration from Midmarket
    • Figure: Significant Opportunity for VoIP Across All Size Segments
• Essential Guidance
  • Vendors Must Differentiate Their Approach to SMB Market Based on Technology
• Learn More
  • Related Research
  • Synopsis