Use of Mobile Operator Services by Business: An End-User Survey (2007)

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
  • Executive Summary
    • Mobile Phone Penetration
    • Mobile Budgeting
    • Operator Features
    • Satisfaction With Operators
    • Advanced Mobile Services
    • Fixed Network Bypass
  • Sample and Questionnaire
  • Figure: Questionnaires Completed by Country
  • Figure: Questionnaires Completed by Company Size
  • Table: Questionnaires Completed by Company Size - Employees in Country
  • Table: Questionnaires Completed by Sector - Employees in Country
• Situation Overview
  • Use of Mobile Communications Services
    • Mobile Phone Penetration
    • Figure: Employees Considered Mobile Workers
    • Table: Percentage of Mobile Workers in the Company - by Country
    • Table: Percentage of Mobile Workers in the Company - by Sector
    • Table: Percentage of Mobile Workers in the Company - by Company Size
    • Figure: Percentage of Employees Using Mobile Phones for Business
    • Table: Percentage of Employees with Mobile Phone - by Country
    • Table: Percentage of Employees with Mobile Phone - by Sector
    • Table: Percentage of Employees with Mobile Phone - by Company Size
  • Purchasing Policy
    • Mobile Budgeting
    • Figure: Budget for Mobile Phones
    • Table: Budget for Mobile Phones - by Country
    • Table: Budget for Mobile Phones - by Sector
    • Table: Budget for Mobile Phones - by Company Size
    • Figure: Descriptions of Company Policy for Mobile Phone/Services Procurement
    • Table: Descriptions of Company Policy for Mobile Phone/Services Procurement - by Country
    • Table: Descriptions of Company Policy for Mobile Phone/Services Procurement - by Sector
    • Table: Descriptions of Company Policy for Mobile Phone/Services Procurement - by Company Size
• Future Outlook
  • Opinions on Mobile Service Providers
    • Choice of Mobile Operator
    • Figure: Mobile Operator Choice in the U.K. (%)
    • Figure: Mobile Operator Choice in France (%)
    • Figure: Mobile Operator Choice in Germany (%)
    • Figure: Mobile Operator Choice in Italy (%)
    • Figure: Mobile Operator Choice in Spain (%)
    • Figure: Mobile Operator Choice in the Netherlands (%)
    • Figure: Mobile Operator Choice in Sweden (%)
    • Figure: Mobile Operator Choice in Denmark (%)
    • Operator Features
    • Figure: Importance and Satisfaction of Factors Influencing Selected Mobile Operator(s) - Most Important and Most Satisfied (% of Respondents Who Answered 5 on a 1 to 5 Scale)
    • Table: Importance of and Satisfaction with Operator Features by Country - Average
    • Satisfaction With Operators
    • Figure: Likeliness of Changing Mobile Provider Over the Next Year
    • Table: Likelihood of Changing Mobile Operator - by Country
    • Table: Likelihood of Changing Mobile Operator - by Sector
    • Table: Likelihood of Changing Mobile Operator - by Company Size
  • Advanced Mobile Services
  • Figure: Implementation of Mobile Device Management
  • Table: Implementation of Mobile Device Management - by Country
  • Table: Implementation of Mobile Device Management - by Sector
  • Table: Implementation of Mobile Device Management - by Company Size
  • Figure: Types of Mobile Device Management Tools Implemented by the Company
  • Table: Types of Mobile Device Management Tools Implemented - by Country
  • Table: Types of Mobile Device Management Tools Implemented - by Sector
  • Table: Types of Mobile Device Management Tools Implemented - by Company Size
  • Figure: Types of Mobile Managed Services Tools Implemented by the Company
  • Table: Types of Mobile Managed Services Tools Implemented - by Country
  • Table: Types of Mobile Managed Services Tools Implemented - by Sector
  • Table: Types of Mobile Managed Services Tools Implemented - by Company Size
  • Table: Reason for Not Having Mobile Management Tools - by Country
  • Table: Reason for Not Having Mobile Management Tools - by Sector
  • Table: Reason for Not Having Mobile Management Tools - by Company Size
  • Figure: Mobile Devices Integrated in the Existing PBX
  • Table: Mobile Devices Integrated in the Existing PBX - by Country
  • Table: Mobile Devices Integrated in the Existing PBX - by Sector
  • Table: Mobile Devices Integrated in the Existing PBX - by Company Size
  • Figure: Limitation of Personal Activities on Company Issued or Company Subsidized Mobile Devices
  • Table: Limitation of Personal Activities on Company Issued or Company Subsidized Mobile Devices - by Country
  • Table: Limitation of Personal Activities on Company Issued or Company Subsidized Mobile Devices - by Sector
  • Table: Limitation of Personal Activities on Company Issued or Company Subsidized Mobile Devices - by Company Size
  • Fixed Network Bypass
  • Figure: Mobile Phone Will Become Main Phone
  • Table: Mobile Phone Will Become Main Phone - by Country
  • Table: Mobile Phone Will Become Main Phone - by Sector
  • Table: Mobile Phone Will Become Main Phone - by Company Size
  • Figure: Estimated Time Frame for Mobile Phone to Become Primary Phone
  • Table: Estimated Time Frame for Mobile Phone to Become Primary Phone - by Country
  • Table: Estimated Time Frame for Mobile Phone to Become Primary Phone - by Sector
  • Table: Estimated Time Frame for Mobile Phone to Become Primary Phone - by Company Size
  • Table: Reasons for Mobile Phone Not Becoming Primary Phone - by Country
  • Table: Reasons for Mobile Phone Not Becoming Primary Phone - by Company Size
  • Table: Reasons for Mobile Phone Not Becoming Primary Phone - by Company Size
• Essential Guidance
  • Actions to Consider
• Learn More
  • Related Research
  • Synopsis