Abstract
This IDC study compares new VoIP solutions from Qwest, XO, and Cox Business
Services. The study takes a look at the different features available, pricing,
and other factors such as availability. The document also covers trends in the
business VoIP market going forward and how service providers can leverage these
trends to stay ahead.
"This is a tumultuous time in the telecommunications industry," said Rebecca
Swensen, research analyst, VoIP Services. "Technology is expanding the
possibilities of offerings for the enterprise, and the definition of service
provider is changing rapidly. Without a strategic, well-defined approach to the
road ahead that takes into account emerging technologies and trends, many
service providers will be left in the dust."
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