Abstract
This IDC study evaluates the top 10 key horizontal BPO vendors by seven
vertical industries: financial services, manufacturing, retail/wholesale,
communications and media, utilities, healthcare, and government.
"This document lists BPO vendors that have achieved significant success and
developed strong positioning within their respective industries," states Jony
Moe, senior research analyst, IDC Vertical Views. "Vendors committed to having
and executing clear vertical strategies are achieving success and rising above
their competitors."
View Cart
