BT Global Services: Networked IT Services

Table of Contents

• Table of Contents
• IDC Opinion
• In This Vendor Profile
• Situation Overview
  • Company Overview
  • BT Global Services: The Company With Two Brains?
    • Two Types of Service, With Different Origins
    • Table: BT' s Key Services Offerings
    • Figure: BT' s Western European IT and Business Services Revenues, 2006
    • Table: BT' s Western European IT and Business Services Revenues, 2006
    • Figure: BT' s Western European IT and Business Services Revenue, 2006
    • Figure: BT' s IT and Business Services Revenue By Major Geography, 2006
    • But Now With a Reasonably Joined-up Story
  • The 2007 BT Management Reorganization: Good Move for BT GS
  • Financial Performance: Global Services Drives BT Revenues Upwards - But Not its Margins
  • Table: BT Global Services Financial Performance, Years Ending March 31
  • Major Contracts 2006-2007
  • Table: BT' s 10 Largest Reported Contracts, EMEA, 2006 and Jan - Sept 2007
  • Strengths and Weaknesses
    • Strengths
    • Weaknesses
    • Opportunities
    • Threats
• Future Outlook
  • Why IT Services Are a Key Competence for BT
    • 21CN Makes Software and IT Services a Core Internal Competence
    • ICT Convergence Makes IT Services a Valid External Competence
    • BPO: A Special Case
  • Company Strategy
    • Network Services Will Remain BT' s Core Business
    • NHS Contracts Do Not Mean That BT Has Become an IT Infrastructure Outsourcer - Let Alone a Consultancy
    • The Focus of Growth Should Shift Towards Network Services
• Essential Guidance
  • Advice for BT Global Services
• Learn More
  • Related Research