Canada Business Process Outsourcing 2007 Vendor Analysis: The Impact of Changing Business Models

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
• Situation Overview
  • Market Strategies
  • Figure: Traditional Software and IT Services Delivery Strategies
• Future Outlook
  • Scenarios
  • Figure: Emerging Service Delivery Segmentation
  • Figure: Emerging Business Process Acquisition Alternatives
  • Vendor Summaries
    • Accenture
    • Table: Accenture - Acquisition Strategy
    • EDS
    • Table: EDS - Acquisition Strategy
    • HP
    • Table: HP - Acquisition Strategy
    • IBM
    • Table: IBM - Acquisition Strategy
• Essential Guidance
• Learn More
  • Related Research
  • Definitions
    • Software as a Service (SaaS)
    • Services as Software (SaS)
    • Business Process Outsourcing (BPO)
    • Processing Services
    • Distinction Between Business Process Outsourcing and Processing Services
    • Key Horizontal Business Process Outsourcing
      • Human Resources
      • Procurement
      • Finance and Accounting
      • Customer Care
  • Synopsis