Ease of Use and Integration Requirements Lead Buyers to Metastorm BPMS

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
• Situation Overview
  • Metastorm Background
    • Leadership
    • Products
    • Figure: Diagram of Metastorm BPM
      • Process Development
        • Process Modeling
        • Rules
        • Forms Design
        • Simulation
      • Process Repository
      • Process Execution Server
      • Process Monitoring
      • Task Management
      • Support of Portals and Collaboration
      • Additional Products and Capabilities
  • Wyeth
    • Attacking the Gap Between AppDev and Business Process Engineering
    • Metastorm Begins as a Dark Horse Candidate
    • The Four Win Factors
    • First Projects Completed in Half the Expected Time
  • Great Clips
    • Growth Led to Chaotic, Distributed Data
    • Requirements - No IT Expansion, No Disruption, No End-User Burden
    • Handling of Long-Running Processes Gave Metastorm the Edge
    • Quick, Nonintrusive Integration a Key Value Point
    • Results - More, Quicker Store Openings, Database Consolidation, Better Visibility
  • Blue Rhino
    • Dual Missions: Improve Order Processing, SOX Compliance
    • Metastorm Versus Mercator Versus Shareware
    • Decision Points - Installation, POC Performance, Pricing Model
    • Deployment Faster than Expected
    • New Processes Encompass HR, IT, Financial, and Customer Care Functions
    • Full ROI in Two Months
• Future Outlook
• Essential Guidance
  • Use Two Teams in Implementation - Vendor and Independent
  • Match BPM Product to Resources
  • Find Clues to Vendor Responsiveness in Marketing and Presentations
  • Stage Projects, Assign Developers and Business Analysts to Appropriate Roles
  • Know the Process Before Automating
  • Identify Output and Management Issues
• Learn More
  • Related Research
  • Synopsis