Abstract
This IDC study examines the market landscape and provides a five-year forecast
for the worldwide and U.S. HR services market through 2012. In 2007, HR
services spending was constant with prior growth at 8%. Growth was led by
Western Europe, where numerous sizable deals and a newer market began to catch
up to other regions. Growth in the United States was slower than in the
previous year at 8%.
"The worldwide market for HR services showed slower overall worldwide growth in
2007 in constant currency terms," said Lisa Rowan, program manager for HR and
Talent Management Services at IDC. " Suppliers are advised to be aware of and
plan for taking part in emerging delivery models and channels that pose a
potential threat to traditional outsourcing. Suppliers are also advised to
choose their clients wisely and seek those that are realistic in their
expectations and are willing to embrace change."
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