Central Europe Business Services Outsourcing 2007-2011 Forecast and 2006 Analysis

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
    • The Impact of Exchange Rates
    • Table: Key Exchange-Rate Information
    • Revenue Recognition
    • Figure: Key Business Functions and Processes
  • Executive Summary
• Situation Overview
  • Introduction
  • Key Trends in the Business Outsourcing Market
  • Captive/BPO Outsourcing Centers in the CE Region
  • Table: Comparison of Business & Regional Factors: Perceived Country Appeal, 2005-2006
  • Table: Comparison of Business & Regional Factors: Market Experience, 2005-2006
  • Table: Select Captive/BPO Outsourcing Operations in Central Europe
  • The Business-Services Outsourcing Market in Central Europe
  • Table: Business-Services Outsourcing Spending (US$M) in Central Europe, 2006
  • Figure: Business-Services Outsourcing Spending in Central Europe, 2006
    • Customer-Care Outsourcing
      • Key Developments in Customer-Care Outsourcing
    • Finance & Accounting Outsourcing
      • Key Developments in Finance & Accounting Outsourcing
    • Procurement Outsourcing
      • Key Developments in Procurement Outsourcing
    • Human-Resources Outsourcing
      • Key Developments in Human-Resources Outsourcing
  • Central European Business-Services Outsourcing: Country Analysis
  • Table: Comparison of Economic Factors, 2005-2006
  • Table: Comparison of Employee Acquisition and Dismissal Factors, 2005-2006
  • Figure: Spending (US$M) on Business-Services Outsourcing by Country in Central Europe, 2006 and 2011
    • Business-Services Outsourcing in the Czech Republic
    • Figure: Business-Services Outsourcing Spending in the Czech Republic, 2006
    • Table: Business-Services Outsourcing Spending (US$M) in the Czech Republic, 2006-2011
      • Economic and Political Overview
      • IDC Analysis
    • Business-Services Outsourcing in Poland
    • Figure: Business-Services Outsourcing Spending in Poland, 2006
    • Table: Business-Services Outsourcing Spending (US$M) in Poland, 2006-2011
      • Economic and Political Overview
      • IDC Analysis
    • Business-Services Outsourcing in Hungary
    • Figure: Business-Services Outsourcing Spending in Hungary, 2006
    • Table: Business-Services Outsourcing Spending (US$M) in Hungary, 2006-2011
      • Economic and Political Overview
      • IDC Analysis
    • Business-Services Outsourcing in Slovakia
    • Figure: Business-Services Outsourcing Spending in Slovakia, 2006
    • Table: Business-Services Outsourcing Spending (US$M) in Slovakia, 2006-2011
      • Economic and Political Overview
      • IDC Analysis
• Future Outlook
  • Forecast and Assumptions
  • Table: Key Forecast Assumptions for the Business Services Outsourcing Market in Central Europe, 2007-2011
  • Table: Business Services Outsourcing Spending (US$M) in CE, 2006-2011
  • Market Context
  • Table: Analysis of Business Outsourcing Spending in Central Europe: Comparison of 2006 and 2007 Forecasts (US$M)
  • Vendor Snapshot
    • Accenture
    • CapGemini
    • EDS
    • HP
    • IBM
• Essential Guidance
• Learn More
  • Related Research
  • Definitions
    • Business Outsourcing
    • Human Resources
    • Procurement
    • Finance and Accounting
    • Customer Care
  • Synopsis