[Report] Comparative Analysis of Southeastern European Countries With Respect to Offshore Outsourcing, 2007 TOC

Table of Contents
IDC Opinion
In This Study
- Methodology
- Executive Summary
Situation Overview
- Compete Through Offshore/Nearshore Operations
- Southeastern Europe Growing in the Global Trade of Services
  - Advantages of Sourcing in Southeastern Europe
- Resources Skills Factors
  - Education Levels
  - Table: Comparison of Resources Skill Factors: Tertiary Education Levels, 2004-2005
  - Language Education
  - Table: Comparison of Resources Skill Factors: Language Learning, 2004-2005
  - Language Proficiency
  - Table: Comparison of Resources Skill Factors: Language Proficiency, 2002 and 2005
  - Resource Availability
  - Table: Comparison of Resources Skill Factors: Resource Availability, 2005-2006
  - Work Culture
  - Table: Comparison of Resources Skill Factors: Work Culture, 2005-2006
  - Analysis of Resources Skills Factors
    - Romania
    - Bulgaria
    - Croatia
    - Slovenia
- Economic and Political Factors
  - Political Commitment
  - Table: Comparison of Economic and Political Factors: Political Commitment, 2005-2006
  - Administrative Burden
  - Table: Comparison of Economic and Political Factors: Regulatory Environment, 2005-2006
  - Intellectual Property Protection (IPP)
  - Table: Comparison of Economic and Political Factors: Intellectual Property Protection, 2005-2006
  - Economy
  - Table: Comparison of Economic and Political Factors: Economy, 2005-2006
  - Analysis of Economic and Political Factors
    - Romania
    - Bulgaria
    - Croatia
    - Slovenia
- Infrastructure Factors
  - ICT Infrastructure
  - Table: Comparison of Infrastructure Factors: ICT Infrastructure, 2005-2006
  - Transportation
  - Table: Comparison of Infrastructure Factors: Transportation, 2005-2006
  - Analysis of Infrastructure Factors
    - Romania
    - Bulgaria
    - Croatia
    - Slovenia
- Business and Regional Factors
  - Perceived Country Attractiveness
  - Table: Comparison of Business and Regional Factors: Perceived Country Attractiveness, 2005-2006
  - Employee Acquisition and Dismissal
  - Table: Comparison of Business and Regional Factors: Employee Acquisition and Dismissal, 2005-2006
  - Specific Experience in Hosting IT Services and BPO Centers
  - Table: Comparison of Business and Regional Factors: Market Experience, 2005-2006
  - Real Estate
  - Table: Comparison of Business and Regional Factors: Real Estate, 2005-2006
  - Analysis of Business and Regional Factors
    - Romania
    - Bulgaria
    - Croatia
    - Slovenia
- Financial Factors
  - Compensation
  - Table: Comparison of Financial Factors, Compensation: 2005-2006
  - Figure: Average Salary and Additional Employee Related Costs for SEE Countries, 2006
  - Tax and Country-Specific Costs
  - Table: Comparison of Financial Factors: Tax and Country-specific Costs, 2005-2006
  - Capital and Variable Costs
  - Table: Comparison of Financial Factors: Capital and Variable Costs, 2005-2006
  - Analysis of Financial Factors
    - Romania
    - Bulgaria
    - Croatia
    - Slovenia
Future Outlook
- Resources Skills: What is Available and Where
- Economic and Political Factors: Crucial Times in SEE
- Infrastructure Factors: Got Modernity?
- Business and Regional Factors: SEE Is On The Sourcing Radar
- Financial Factors: Divide the Region
Essential Guidance
- Protect Your IP
- Know Your Markets and Communicate Respectively
- Location Dynamics Vary in SEE
- Political Commitment = Economic Growth
- Nearshore Allows More Precise Search For Sourcing Location
- Bulgaria, Romania, and the EU
- Croatia and the EU
Learn More
- Related Research
- Definitions
- Methodology
  - Selection of Profiled Countries
    - Resources Skill Factors
    - Economic and Political Factors
    - Infrastructure Factors
    - Business and Regional Factors
    - Financial Factors
- Synopsis

Comparative Analysis of Southeastern European Countries With Respect to Offshore Outsourcing, 2007

Table of Contents