Unified Communications: European Attitudes to Major Drivers

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
• Situation Overview
  • CIO Challenges
  • Figure: European CIO Challenges
  • Platform Shift: Converging Voice and Data
    • Significant Voice/Data Convergence in the European Enterprise
    • Figure: Extent of Voice and Data Convergence
  • Paradigm Shift: Converging (Converged) Communications and Applications to Form Unified Communications
    • Collaboration and the Changing Nature (and Importance) of the Network
    • Figure: Main Drivers of Web 2.0 Solutions
  • Corporate Social Responsibility, Green IT, and UC
• Future Outlook
• Figure: Preferred ICT Supplier
• Essential Guidance
• Learn More
  • Related Research
  • Synopsis