Abstract
This IDC study provides IDC' s forecast for the worldwide workforce performance
management (WPM) software and services market. This document answers the
following questions:
- How can vendors distinguish their offering in a crowded market?
- How penetrated is the market, and how will this change over the next five years?
- How quickly is software-as-a-service (SaaS) delivery being adopted as the norm?
- What is IDC' s Workforce Performance Management Maturity Model, and how can it be used to advance the discussion between buyers and vendors?
- What are the different buyers within an organization looking for in performance management?
"Employee retention will continue to be a key concern in 2008 for HR
executives, despite a potential business downturn, given the very real
demographic shifts occurring in the workforce," says Lisa Rowan, program
director, HR and Talent Management Services. "Employers will be seeking ways to
both automate and integrate talent functions, with the goal of identifying and
retaining top performers. Performance management is a linchpin in this process."