IT Support in U.S. Small and Midsize Businesses: Opportunities by Company Size and Industry

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
• Situation Overview
  • Full-Time IT Staff by Company Size and Vertical Industry
  • Figure: U.S. IT Staff in Small and Medium-Sized Businesses by Company Size, 2007
  • Table: IT Staff in U.S. Small Businesses by Company Size, 2007 (% of Respondents)
  • Table: IT Staff in U.S. Medium-Sized Businesses by Company Size, 2007 (% of Respondents)
  • Table: IT Staff in U.S. SMBs by Vertical Industry, 2007 (% of Respondents)
  • Number and Type of Full-Time IT Staff
  • Figure: Number of IT Staff in U.S. Small Businesses by Company Size, 2007
  • Figure: Number of IT Staff in U.S. Medium-Sized Businesses by Company Size, 2007
  • Table: Number of IT Staff in U.S. SMBs by Vertical Industry, 2007
  • Figure: Types of Dedicated IT Staff in U.S. Small and Medium-Sized Businesses by Company Size, 2007
  • Table: Dedicated IT Staff in U.S. SMBs by Vertical Industry, 2007 (% of Respondents)
  • Service Arrangements for Maintaining Computer Hardware and Software
  • Table: Service Arrangements for Maintaining Computer Hardware in U.S. Small Businesses by Company Size, 2007 (% of Respondents)
  • Table: Service Arrangements for Maintaining Computer Hardware in U.S. Medium-Sized Businesses by Company Size, 2007 (% of Respondents)
  • Table: Service Arrangements for Maintaining Computer Hardware in U.S. SMBs by Vertical Industry, 2007 (% of Respondents)
  • Table: Service Arrangements for Maintaining Computer Software in U.S. Small Businesses by Company Size, 2007 (% of Respondents)
  • Table: Service Arrangements for Maintaining Computer Software in U.S. Medium-Sized Businesses by Company Size, 2007 (% of Respondents)
  • Table: Service Arrangements for Maintaining Computer Software in U.S. SMBs by Vertical Industry, 2007 (% of Respondents)
  • Small Business IT Support and IT Spending Expectations
  • Figure: Expected Change in IT Spending in U.S. Small Businesses by Type of IT Support, 2007
  • Table: Expected Change in IT Spending in U.S. Small Businesses by Type of IT Support, 2007 (% of Respondents)
  • Figure: Allocation of IT Spending in U.S. Small Businesses by Type of IT Support, 2007
• Future Outlook
• Essential Guidance
• Learn More
  • Related Research
  • Methodology
  • Synopsis