Abstract
This IDC study explores the Australia business VoIP service and equipment
market by discussing the current business VoIP usage and examining future
market trends. It provides a review of major market developments in 2007, a
five-year revenue forecast and future outlook for the industry.
"The Australia enterprise telephony equipment and services market is entering a
new phase as the installed base quickly approaches the tipping point of more
than 50% active IP ends," says David Cannon, program manager,
Telecommunications, IDC Australia. "Enterprises now want to leverage their PBX
and converged data communications infrastructure to gain enhanced business
productivity and improved customer experience."
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