IDC's Unified Communications Taxonomy and Japan Unified Communications Application Trend Analysis 2008

Table of Contents

• Table of Contents
• IDC Opinion
• In This Study
  • Methodology
• Situation Overview
  • Overview of Unified Communications Market
  • Japan Unified Communications Market Definitions
  • Figure: Unified Communications Overview
  • Japan Unified Communications Market Taxonomy
  • Table: Japan UC Platform Market Classifications
  • Table: Japan UC Applications Market Classifications
  • Table: Japan UC Services Market Classifications
    • Japan UC Platform Market
      • IP PBX
      • VoIP Gateway
      • IP Phone
      • VoIP Services
    • Japan UC Applications Market
      • Unified Messaging/Presence Management
      • Unified Clients
      • Conferencing Applications/Telepresence
      • Other Unified Applications
      • IP Contact Centers
    • Japan UC Services Market
      • UC Professional Services
      • Hardware Support and Maintenance Services
      • Software Support and Maintenance Services
  • Japan Unified Applications Market Trends
    • Japan Unified Applications Market Overview
    • Vendor Trends
      • Microsoft
      • Avaya
      • Cisco Systems
      • NEC
      • Oki Electric
      • Fujitsu
      • Hitachi/ Hitachi Group
    • Implementation of Unified Applications among User Companies
      • Survey Period
      • Survey Method
      • Companies Surveyed
      • Respondents
      • Survey Process
      • Respondent Profile
      • Industry
      • Table: Topics and Conditions for Response (Unified Applications Implementation Trends)
      • Figure: Corporate VoIP User Survey: Sample Distribution by Industry
      • Figure: Corporate VoIP User Survey: Sample Distribution by Company Size (Number of Employees)
      • Unified Application/Function Implementation Rates
      • Figure: Unified Applications/Functions: Implementation Rates
      • Figure: Unified Applications/Functions: Implementation Rate Changes, 2005 and 2007
      • Figure: Unified Applications/Functions: Implementation Trends and Satisfaction Level
      • Figure: (Reference) Dissatisfaction with Unified Applications/Functions
      • Unified Applications/Functions Implementation Planning
      • Figure: Interest in Unified Applications/Functions
      • Figure: Interest in Unified Applications/Functions: Small Enterprise (99 or Fewer Employees)
      • Figure: Interest in Unified Applications/Functions: Medium Enterprise (100-999 Employees)
      • Figure: Interest in Unified Applications/Functions: Large Enterprise (At Least 1,000 Employees)
      • Figure: Interest in Unified Applications/Functions by Company Size
      • Reasons for Not Implementing Unified Applications/Functions
      • Figure: Reasons for Not Implementing Unified Applications/Functions
• Future Outlook
• Figure: Unified Communications Market Growth Steps
• Essential Guidance
  • Actions to Consider
• Learn More
  • Related Research
  • Synopsis