Abstract
This IDC study presents the IT-services industry in 2007 and forecasts
expenditure on IT services through 2012. The study contains market size, vendor
market shares, and forecasts for thirteen foundation-market categories.
The study ranks the top IT services providers by their 2007 revenues and
includes detailed profiles of their IT-services portfolios for the top ten,
their presence in individual vertical markets, and their largest contracts. The
top services providers for each of IDC' s foundation-market categories are also
provided.
The study answers the following questions:
- What are IDC' s predictions for spending on IT services; what are the assumptions for forecast numbers; and what impact will these have on the market forecasts?
- What are the new trends in IT services delivery such as outsourcing and business services?
- Who are the market leaders based on services revenue, and what are their strengths, weaknesses, and strategies for the future?
"Throughout 2007, the Austrian IT services market experienced solid growth and
even exceeded IDC expectations. Although the Austrian business environment has
become increasingly optimistic in recent years, the global macroeconomic
situation of the last half of 2007 and early 2008 will give businesses pause,
as they consider future IT investments. Vendors will have to focus on service
excellence to succeed in the IT services market." - Rainer Kaltenbrunner,
Senior Research Analyst, IDC Austria
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