Abstract
This IDC study presents the IT-services industry in 2007 and forecasts
expenditure on IT services through 2012. The study contains market size, vendor
market shares, and forecasts for thirteen foundation market categories.
The study ranks the top IT services providers by their 2007 revenues and
includes detailed profiles of their IT-services portfolios for the top ten,
their presence in individual vertical markets, and their largest contracts. The
top services providers for each of IDC' s foundation-market categories are also
provided.
The study answers the following questions:
- What are IDC' s predictions for spending on IT services, what are the assumptions for forecast numbers, and what impact will these have on the market forecasts?
- What are the new trends in IT services delivery, such as outsourcing and business services?
- Who are the market leaders based on services revenue, and what are their strengths, weaknesses, and strategies for the future?
"Spending on IT services in the UAE will continue to grow strongly. This growth
will be driven by a number of factors, including but not limited to a strong
economy, a maturing IT market, skills shortages, enhanced service offerings
from local providers, increased foreign investment, and the increasing
complexity of technologies and related impact on operational management.
Attracting and retaining staff and creating sustainable business processes and
structure will be the biggest challenges facing IT services companies in this
rapidly growing market." - ITS Research Manager Margaret Adam, IDC Middle East,
Turkey, and Africa
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