Abstract
This study examines the role of telecom industry players in offering managed
services, from network to OSS/BSS, billing and application outsourcing. It
analyses what managed services are, and identifies the market dynamics and
trends. It discusses which players are best positioned to offer managed
services to service providers, depending on the network layers:
infrastructure, middleware and applications layers.
Key questions
- What are managed services?
- Why are managed services gaining momentum?
- What are the different business models existing for Managed Services?
- What are the solution providers' strategies?
- Who is best positioned to address each market segment of the Managed
Services market?
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