Warranty Spending in U.S. Manufacturing: 2006 Annual Report

Table of Contents

• Table of Contents
• Manufacturing Insights Opinion
• In This Report
• Situation Overview
  • Warranty Costs
  • Figure: U.S. Manufacturing Warranty Claims and Revenue Index, 1Q03-4Q05
  • Figure: U.S. Automotive Manufacturing Warranty Claims and Revenue Index, 1Q03-4Q05
  • Figure: U.S. Aerospace and Defense Manufacturing Warranty Claims and Revenue Index, 1Q03-4Q05
  • Figure: U.S. High-Tech Manufacturing Warranty Claims and Revenue Index, 1Q03-4Q05
  • Figure: U.S. Manufacturing Warranty Spending Share of Products Sales by Industry, 2004 and 2005
  • Figure: U.S. Automotive Manufacturing Warranty Claims Spending Share of Product Sales, 1Q03-4Q05
  • Figure: U.S. Automotive OEM Warranty Claims Spending Share of Product Sales by Vehicle Type, 1Q03-4Q05
  • Figure: U.S. Aerospace and Defense Manufacturing Warranty Claims Spending Share of Product Sales, 1Q03-4Q05
  • Cost Recovery
  • Figure: U.S. Manufacturing Share of Warranty Cost Recovered
  • Figure: U.S. Manufacturing Warranty Cost Recovery Improvement Opportunity
    • Cost Recovery in the Automotive Sector
  • Warranty Reserves
• Future Outlook
• Essential Guidance
  • Actions to Consider
    • For OEMs and Suppliers
      • Improve Product Quality
      • Improve Serviceability and Service Delivery
      • Improve Information Visibility and Flow
      • Manage Warranty Costs
    • For IT Vendors
• Learn More
  • Related Research
  • Synopsis