Abstract
This Manufacturing Insights report provides a broad overview of
machine-to-machine (M2M) communication technology and discusses typical
applications of this technology to improve service levels. Machine-to-machine
communication, which has long been focused on wired and wireless communication
technologies, is emerging as a technology foundation that provides
cost-effective, real-time visibility to assets and facilitates innovative smart
services business solutions that improve asset utilization, boost service
levels, and exploit new revenue opportunities.
Joe Barkai, practice director of Product Life-Cycle Strategies says, "We are
approaching the inflection point where M2M is starting to rise from a
technology category to a business strategy, with new business models enabled by
remote service and machine-to-machine communication technologies that establish
business differentiation and offer new revenue opportunities."
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