Abstract
Overview
Next Generation Networks (NGN) promises a high quality end-user experience.
Telecommunications service providers expect the NGN framework to provide them
with tools that would ensure customer loyalty. However, the path towards
achieving the ideal NGN is fraught with formidable challenges. The most
critical challenge confronting operators is optimizing their OSS and BSS
platforms, systems, and processes.
The OSS/BSS vendor environment is extremely competitive with close to 400
vendors, mostly specialized in niches and having a strong services arm. Vendor
categories include Comprehensive Solution Providing Pure OSS/BSS Vendors,
Comprehensive Solution Providing Composite Vendors, Skill-set Extension
Solution Providers and Core Strength Concentrators - BSS and OSS. The vendor
landscape is characterized by extensive M&A activity.
The report "NGN OSS/BSS: Markets and Forecast" provides a comprehensive
analysis of drivers and issues related to technical and business aspects of
OSS/BSS deployments and developments while forecasting their growth over the
next five years.
Important Questions Answered by this Report
- What are the telecom network operator interests in NGN OSS/BSS?
- What are the challenges to OSS and BSS implementation?
- What are the best OSS and BSS approaches for NGN?
- What are the technologies involved in OSS and BSS?
- Who are the leading vendors for NGN OSS/BSS?
- What is the market forecast for OSS and BSS?
Additional Value in this Publication
- Technical Overview of OSS and BSS in NGNs: This section begins with
an introduction to OSS and BSS and their roles in the operator environment. It
explains the various blocks that go into building of the OSS: Network
elements, events, alarms and others. It next explains the BSS building blocks:
Billing, rating, mediation, charging, customer care and others. This section
is followed by the description of prevalent industry approaches like TMN -
FCAPS model that are widely followed by operators. The section then analyzes
the technical impact of NGN on OSS and BSS architectures.
- Vendor Analysis: Profiles of 35 vendors offering OSS/BSS products
and services for next generation networks. This section first explains the
basis of vendor selection including vendor classification, innovative
contribution, market leadership position and future growth path. Each vendor
is then analyzed in the light of its product and solution portfolio, major
implementations, differentiating aspects with other vendors and their future
plans. The report includes recommendations to vendors including
diversification, best practices, market segment, and solution approach.
- Operator Case Study - British Telecom (BT): This section evaluates BT
relative to its OSS and BSS initiatives with respect to its three principle
lines of business, vendors involved, platform, and current approach to
implementation.
- Quantitative Analysis and Forecast: This section begins with a
detailed explanation of the research methodology. Quantitative analysis
includes measurable items such as billing systems, network management systems
and their sub-classes (mediation, wholesale billing, retail billing, CRM,
revenue assurance, resource management, task management, delivery management,
synchronization management) along with geographical segmentation, trends and
projections. Importantly, the quantitative analysis assesses the impact of
various drivers and issues on the above measurable items, thus forming a
logical conclusion of the quantitative discussion in the previous sections.
Note: This section represents a comprehensive forecast including
Forecast Methodology by Overall OSS and BSS Software Market, Split by OSS and
by BSS separately, by geography (NA, EMEA, CALA, and APAC), and by modular
break-up including: Network Planning and Engineering (NPE), Fault Management
(FM), Performance Management (PM), Provisioning and Service Activation (PSA),
Inventory Management (IM), Billing and Customer Care (B&CC), Mediation (MD),
and Revenue Assurance (RA). The section also includes OSS/BSS Vendor Rakings
Based on Net Profit Margins.
Target Audience
- Network operator managers tasked with making long-term architecture and
support system decisions including vendor decisions
- Product management personnel concerned with the impact of OSS and BSS
systems on next generation application and services rollout such as IP
Multimedia Subsystem (IMS) and technology and/or application frameworks or
platforms
- Managers and Directors tasked with OSS responsibilities and anyone that is
involved in OSS/BSS decision making
- Vendors, suppliers, and service providers to network operators interested
in their prospects for selling into the carrier marketplace
- Network and Engineering personnel seeking specific information such as
leading OSS/BSS Approaches including as OSS/J, OSA/Parlay, MDA, Information
Technology Infrastructure Library (ITIL). This publication has both
business/market information and technical information!
Vendors Covered in Report
- AdventNet Inc
- Agilent Technologies Inc
- AI Metrix
- Alcatel
- Amdocs
- Argent Networks
- Ascom Deutschland GmbH
- BCGI
- BEA
- CBOSS
- Celona
- Ceon Corporation
- Cerillion
- Comarch
- Comptel
- Comverse
- Concord Communications Inc (Acquired by CA)
- Convergys
- Cramer Systems
- Elsaq
- Evolving Systems Inc
- Fair Isaac
- Formula Telecom Solutions
- Granite Systems
- Hewlett-Packard
- IBM
- Infosys
- Intec
- InterSystems
- Intracom
- IP Value
- IPWORTH
- LHS
- Lightbridge Inc
- Lucent
- MetaSolv
- Metratech
- Micromuse
- Microsoft
- MindCTI Ltd
- Monfox
- Motorola
- Mycom International
- Nokia
- Nortel
- Openet Telecom
- Orga Systems
- Quallaby
- Redknee
- Redrock Communications
- Siemens
- Sigma Systems
- SRIT
- STROM Telecom
- SubexAzure
- Sun Microsystems
- Syndesis
- TechMahindra
- Telcordia Technologies Inc
- Trendium
- TTI-Telecom
- Vallent
- Vallent Corp.
- Vertel
- Vitria
- VPIsystems Inc
Operators Mentioned in Report
- 3 (Hutchison)
- AAPT
- Afghan Wireless
- Airtel
- Alltel
- America Movil
- ARTelecom
- AT&T
- AT&T Wireless
- BakCell
- Batelco
- Bell Canada
- Bell South
- BellSouth Communications
- Brasil Telecom
- BT
- BT Wholesale
- BTTB
- Buoygues Telecom
- Cable and Wireless
- Camtel
- Cbeyond Communications
- Celcom
- China Mobile
- China Unicom
- Chunghwa Telecom
- Cincinnati Bell
- Cingular
- Cingular Wireless
- Colombia Velcom (MDC)
- Comcast
- Cosmote
- Covad Communications
- Cox Communications
- CSX
- Cybercity
- Deutsche Telekom
- Digicel
- Digitel Venezuela
- Eircom
- Entel PCS
- E-Plus
- Equant
- Eschelon Telecom
- ETB
- Freenet.de
- Globalstar
- H3G
- Hutch
- Inmarsat
- Intelco International Telecommunications
- JTB
- K' cell
- Korea Telecom
- KPN Carrier Services
- KPN Group
- KTF
- MCI
- Meditel
- Meteor Communications
- Mobifone
- mobilkom
- MobilTel
- MovieBeam
- MTS
- NavLink
- Nepal Telecom
- Netia
- Nextel
- NTT
- O2
- Omantel
- Orange
- Orascom
- Paetec Communications
- Pipex
- Progress Telecom
- Qwest
- Rogers
- SBC
- SingTel
- Sonera Carrier Networks
- Sprint
- Sri Lanka Telecom
- Sunrise
- Swisscom
- T Mobile
- TCAT
- Tele2
- Telecom Italia
- Telecom Italia Mobile
- Telecom Personal
- Telefonica Del Peru
- Telefonica Empresas
- Telefonica S.A
- Teleglobe
- Telekom Malaysia
- Telekom Srpske
- Telenet
- Telewest Broadband
- TeliaSonera
- Telmex
- Telsim
- Telstra
- TelstraClear
- TELUS
- The MTN Group
- TIM
- Time Warner Telecom
- TM Cell
- T-Mobile
- T-Mobile (Austria)
- T-Mobile UK
- Turkcell
- Tyco Telecommunications
- Verizon
- Verizon Communications
- Verizon Wireless
- VirginMobile
- Vodafone
- Wataniya Telecom
- WilTel Communications
- XO Communications
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