Survey says ITSM powers virtualization and consolidation success

Table of Contents

• Key findings
• Survey participant profile
  • Figure 1 Survey participant demographic overview
  • Figure 2 Current mission-critical application platforms
• Operational deployment of consolidation and virtualization increases
  • Figure 3 Current and planned operation experience with virtualization and consolidation
  • Figure 4 Expected impact of consolidation and virtualization on server spending, 2006- 2009
  • Figure 5 Top ten IT success criteria and metrics
• Customer satisfaction levels vary widely
  • Figure 6 Satisfaction with consolidation and virtualization implementations
• Highly satisfied virtualization customers focus on business priorities
  • Figure 7 Top priority success metrics segmented by levels of satisfaction with virtualization
  • Figure 8 Top priority server and storage strategy challenges segmented by levels of virtualization satisfaction
  • Figure 9 Top priority systems and storage IT management challenges segmented by levels of virtualization satisfaction
• ITSM deployment strongly correlates with virtualization and consolidation success
  • Figure 10 Correlation between ITSM deployment and virtualization & consolidation success