[Report] Multinationals, IP telephony and unified communications TOC

Figure 1: IP telephony is penetrating further into enterprises
Figure 2: Site-by-site approach favoured for IP telephony implementation
Figure 3: A mixed PBX bag before IP telephony
Figure 4: Cisco dominates after IP telephony implementation
Figure 5: Interest in managed IP telephony, but little appetite for hosting
Figure 6: Most will use VoIP in WAN within two years
Figure 7: MPLS: the main technology for convergence
Figure 8: Many use the public Internet as part of the corporate network, even for voice
Figure 9: Mobility and strategy are now important drivers of convergence
Figure 10: Most consider their IPT/convergence implementation successful
Figure 11: Skype is not supported in multinationals
Figure 12: Skype raises security and control concerns
Figure 13: Much demand for unified communications applications within the year
Figure 14: Inter-operability strategy key; single vendor for UC not an issue
Figure 15: No clear winner in UC ‘vendor wars'
Figure 16: Social networks will have an important role in business

Multinationals, IP telephony and unified communications